Thursday, April 2, 2009

Partnering with Technology to Streamline Business- VIRTUAL

I first saw the Microsoft Surface Technology at the Visitor Center in NYC. It was a fabulous tool to be able to map out walking tours, know what places were around a particular area and just get a chance to interact quickly with a map.



This technology which was demoed last year is quickly expanding, providing companies like Sheraton an easier way to provide concierge services to its customers.

Sheraton has installed Microsoft Surface Virtual Concierge 30-inch tables in the lobbies of five locations: Boston, New York, Chicago, Seattle, San Francisco. Applications include CityTips with attractions, eateries, shopping, maps, and transportation; a digital jukebox; and SheratonSnapshots, a library of photos of Sheraton resorts.

Not that we want to be eliminating jobs right now, but partnering with high tech companies can help you streamline your business-providing a better customer experience in a more efficient manner.

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