I first saw the Microsoft Surface Technology at the Visitor Center in NYC. It was a fabulous tool to be able to map out walking tours, know what places were around a particular area and just get a chance to interact quickly with a map.
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This technology which was demoed last year is quickly expanding, providing companies like Sheraton an easier way to provide concierge services to its customers.
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Sheraton has installed Microsoft Surface Virtual Concierge 30-inch tables in the lobbies of five locations: Boston, New York, Chicago, Seattle, San Francisco. Applications include CityTips with attractions, eateries, shopping, maps, and transportation; a digital jukebox; and SheratonSnapshots, a library of photos of Sheraton resorts.
Not that we want to be eliminating jobs right now, but partnering with high tech companies can help you streamline your business-providing a better customer experience in a more efficient manner.
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